Polycom realpresence group series administrator guide. Polycom realpresence group series administrator guide 6. The design is consistent across the polycom portfolio, whether youre calling from a conference room or using a polycom desktop, mobile or web client. The polycom touch control operating system and panel software versions are listed. Amx invented the worlds first touch panel dedicated to room automation in 1988 and has led control panel innovation ever since. G5 supplemental drag and drop demo touch panel file source control 1280x800 g5 supplemental drag and drop demo touch panel file tv favorites 1280x800. Software download link request for polycom touch c. The polycom touch control device leverages power over ethernet poe for clutterfree connectivity. Programming instructions accessible in the hdx admin guide. Share content easily in and out of a video call with a direct usb connection to your pc. The polycom immersive telepresence itp administrators guide is intended for it administrators, polycomauthorized technicians, and video network operations center vnoc conference producers who need to.
Hdx system sleep mode behavior changes sleep time is based on the value march. Accelerate user adoption by having one, consistent, user interface throughout your organization. The polycom touch control graphical interface solution is a highlyintuitive touch screen device that enables users to quickly initiate video conferences, free from complicated interfaces or technical support. Polycom touch control panel software extract all contents of the files you downloaded to the root directory of the usb device. Polycom touch control auto update graham walsh blog. An end of life eol on the polycom touch control ptc will necessitate a hardware change for the group series ptc from rev 5 to rev 6 this change impacts the hdx ptc as well issues. Update realpresence touch software from a usb storage device. Polycom touch control devices can be deployed in an identical configuration to provide users with a. The polycom touch control offers multiple options for sharing content, enabling users to share their pc or mac desktop via direct usb connection to the touch control, via vgadvi connection to the video codec or share content directly from usb flash drive connected to the touch control. Polycom realpresence group systems, accessories, and the polycom touch control polycom realpresence group systems and polycom touch control can be configured to show only.
Today, amx control panels are used in the top corporate, government, and education spaces in the world. This video shows you the upgrade experience of rp touch after your group series has been upgraded to latest software. Managing polycom touch device software on your server. Guida dellutente per sistemi polycom hdx e polycom touch. Polycom cx5100 and cx5500 control panel application for windows version 1. Polycom realpresence touch is a touch screen panel for realpresence group series and polycom s immersive telepresence solutions. Download polycom hdx 7000 touch control panel firmware 1. View the software version on the polycom touch control panel. Polycom touch control cannot update software hi all. Polycom touch panel mst visits the polycom telepresence rooms. Polycom realpresence group series release notes pdf. Polycom 820030070006 polycom touch control for use with hdx 6000, 7000, 8000, and 9000 series codecs with software version 3. Update software manually from the web interface polycom. Updating the software the polycom touch control must run a software version that is compatible with the software version on the realpresence group series.
Adhoc joinmeet now location this option is available only for group series. Polycom interactive voice and touch control the polycom interactive voice and touch control solution provides a natural way to control an ipower video conferencing system using voice commands and a pointing device such as a mouse, touch panel, or interactive whiteboard. Easy to use and deploy the polycom touch control device leverages power over ethernet poe for clutterfree connectivity. Polycom hdx 7000 touch control firmware polycom hdx touch control. An overview of the polycom hdx touch screen control system. The polycom splash screen is displayed within several seconds. Billowing blue animated transports touch panel file 100x100. Because the power sensor is touch sensitive, you can touch your finger on or close to the sensor. The polycom touch control is a simple interface that can help expand user adoption by allowing users to focus on the meeting, rather than controlling the technical functions.
When the usb interface is connected to a realpresence group series system, a touch option appears on your touch monitor screen. Realpresence group 500 polycom support plantronics. Installing software and options polycom realpresence group series and accessories polycom, inc. After the polycom touch control lost power, a paired hdx system might have taken about 15 minutes to recognize the polycom touch control was disconnected. Touch and hold the power sensor on the front of the system. The polycom touch control graphical interface solution is a highlyintuitive. To reinstall an older version of software after upgrading the polycom touch control, save the software package on a usb storage device, and configure the polycom touch control to install updates from that location. Ive looked through the admin settings, the only option for software update seems o point to polycom and doesnt connect. Users guide for the polycom realpresence group series and. Select administration, login, select transfer touch control logs to usb device located under the security tab of the ptc. Polycom touch control video conference system remote control series sign in to comment. Polycom touch control cannot update software hi kendo.
Hi, i have recently upgraded our rgp 500 to sw version 6. The design is consistent across the polycom portfolio, whether youre calling from a conference room or using a. Polycom touch control polycom touch control is suitable for all polycom hdx room telepresence, group series, soundstructure systems and polycom otx, rpx and atx immersive telepresence solutions. Updating the software polycom documentation library plantronics. To join a meeting, use the remote control or touch panel to enter the meeting id. When extracting multiple distribution packages, a pop up message might appear asking if you want to overwrite certain files that already exist. Here the touch panel and its user friendly layout is discussed. Users guide for the polycom realpresence group series and the polycom touch control 4 polycom, inc. Easily dial contacts, connect to calls and browse directories through the intuitive touchenabled interface. Videocentric offers free touch control software with every polycom, tandberg and lifesize group video conferencing system share article two years on from its initial launch, vc commander is to be given away free to end users purchasing videoconferencing code hardware from. Requires poe network connection or optional external power supply 220042740xxx. For more information about storing system settings, refer to the administrators guide for the polycom realpresence group series. Rs232 serial port to control the system through a touch panel using the api.
Polycom recommends that you set the maintenance window times so that the polycom touch control is updated about an hour after the last realpresence group series system update has completed. Extract all contents of the files you downloaded to the root directory of the usb device. I have recently upgraded our rgp 500 to sw version 6. Realpresence touch polycom collaboration solutions. Polycom touch control video conference system remote. After a software update was performed and the hdx system was powered off, the hdx system might have turned on automatically in 5 to 6 days if a ping was continuously sent to the system. After 2 to 3 seconds of annotation using the whiteboard and one pen color, the realpresence uc board would automatically switch to blackboard mode. Polycom realpresence touch is a 10inch touchscreen device functioning as a remote control for your polycom group series, immersive studio or otx studio solutions. The difficulty is in getting the touch control panel software version 6.
Choose whether to enable the polycom system to use the speed dial mode or the dynamic calendar mode by default, or to turn off both of these modes. Update software manually from the web interface you can manually update polycom touch control software from the polycom server or your own server. Polycom touch control visitelecom polycom touch control telepresence at your fingertips the intuitive solution for accelerating unified communications uc. Group series remote controls offer an ergonomic design that can be keyed to allow for working with multiple video systems in the same vicinity. Is programmable for use with other devices and individual polycom codecs. Update realpresence touch software from a usb storage device you can update the. Polycom voip polycom hdx 9000 touch control panel firmware 1. There is a polycom touch control with me with exactly the same problem.
When checking for software updates, the polycom touch control first checks for the presence of a usb. The polycom touch control must run a software version that is compatible with the software version on the realpresence group series system it is recommended that you install the latest compatible polycom touch control software for any given realpresence group series system software version. Realpresence touch is a touch screen panel for realpresence group series and immersive telepresence solutions. Buy polycom video touch control for use with hdx series codecs part number 820030070006. The polycom touch control offers multiple options for sharing content, enabling users to share their pc desktop via direct usb connection to the touch control or via vga dvi connection direct to the video codec. Thats why you can trust amx to automate your environment, making it more effective and efficient. I tried the procedure as described by you, but when i did the first part, the home icon stayed steadily white and nothing else happened after. This makes it easy to use video collaboration from any environment, with an interface that is instantly familiar no matter where youre calling from. The simple and intuitive design lets you focus on your conversations instead of the technology. Polycom realpresence touch is a touch screen panel for realpresence group series and polycoms immersive telepresence solutions. Individual polycom touch control devices can be easily paired and dedicated to any networkconnected hdx room telepresence system.
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